COVID-19 Outbreak: How Robotic Process Automation (RPA) could ensure Business Continuity


With the coronavirus (COVID-19) outbreak, enterprises start focusing on remote work plans, working from home (WFH) is becoming the norm while organisation and employees are challenging themselves to maintain business as usual across all essential services.  Uninterrupted connectivity and high security are two significant issues faced by the organization’s network team while having employees access critical business data and systems remotely.  Check and limits exposes business disruptions

How automation of workflow help in optimising your operations? How business continuity can be ensured during times of uncertainty?

Trust the Digital Workforce

Robotic Process Automation (RPA) is a technology that enables repetitive, rule based tasks to be shifted from people to robots. Robotic Process Automation (RPA) software enhances and helps to carry out operations more efficiently with less or no human intervention. 

An enterprise becomes more resilient and future ready when it has a higher percentage of its processes automated, making digital workforce perform the process.   Digital Workforce/ Robots work consistently and tirelessly, and is available 24/7.  Digital workforce continue to work with the same level of efficiencies during any circumstance, thus supporting any business contingencies.

The Digital Workforce not only reduces error or quickens the process; it greatly reduces the load on communication infrastructures which is again quite critical during these stressed times. 

Other benefits of RPA includes
  • Reduced cycle time
  • Reduced operational costs
  • Increased service quality
  • Elevates employee experience and improves productivity
  • Improved customer experience

With error rates decreased, customer services levels not disturbed and BAU efficiency levels are maintained, the enterprise can rely on Digital Work force (RPA) for mitigating disruption during crisis like COVID-19

KGiSL: Your RPA Partner

KGiSL is the first Diamond Partner of UiPath in APAC region. With over 400 processes automated across industries, KGiSL brings in its automation expertise to help your organisation be ready for the future.   KGiSL offers


Consult and discovers automation opportunities


Automates process quickly, from the simple to the advanced process


Optimise automation at enterprise scale


Automations through robots that work with your applications and data


engage and implement to ensure robots and people work as one team for seamless process collaboration


operations and performance to align with business outcome

Interested in knowing how RPA can fit in your organization? Contact us.

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