Business Process Outsourcing Services | About us - KGiSL

365, BSS, KGiSL Campus, Thudiyalur Road, Saravanampatti, Coimbatore - 641 035, India.

+91 422 4419999

kG Hawes, 400 International Way, Suite #300 Springfield, OR 97477, United States.

+1 866-398-0494

500-325 Milner Avenue Toronto, ON, Canada M1B 5N1

+1 866-398-0494

KGiSL Juniper Building 23 San Andres St, Orange Walk Town Orange Walk District Belize C.A

+1 866-398-0494

Overview

KG Information Systems Private Limited (KGISL), is a leading customer contact management services & solutions company in the Business Process Outsourcing world. We leverage on our deep industry knowledge backed by technology and analytics expertise to deliver best in class services & solutions to clients globally.

For the past 25 years, KGiSL has been delivering people-process-technology solutions from our enterprise class global sites. With a focus on measurement and incremental improvement, we help our clients compete in the marketplace. From customer outreach and support to healthcare and data security, we do it all for you.

Vision

To be the preferred partner for end to end Business Support Services, leveraging on our technology competency and best in class customer experience, and creating Values for our clients and customers.

Mission

To be a strategic partner and an extension of our clients support functions to achieve their business objectives by exceeding SLA expectations.

Values

Trust is the foundational principle that holds all our relationships and is the most essential ingredient in effective communication.

Transparency and honest communication between each other and our customers

Resolute in our goals and driven by building a team that meets our customers’ expectations

Understanding client needs and develop solutions by communicating with data and transparency

Success comes from diverse ideas and talent working together to achieve our goals

Timely resolution to the issues/problems with Integrity and accountability

At a glance

2+ Decades in outsourcing industry

2000+ Employees

Average engagement time with clients > 7 years

24X7 Work culture

100% Schedule adherence

Analytics that enable BI driven decisions

Our Services

Contact Center Services

Deliver great experiences, earn customer loyalty

HR Services

Redefining corporate destinies

Back-Office Services

Achieve enhanced performance & consistency

Healthcare Back-office
Optimize your revenue and increase profitability
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Professional Services

Arsenal of talent and expertise, ready to be deployed

F & A

Rendering affordable service with care

EDA-AI BOT

On-demand AI business assistant at your disposal

Software-PBS

World class IT solutions for your business challenges

Our Certifications

Our Business Models

Build Operate Transfer

Build Operate Manage

Virtual Captive