We are a technology enabled services company developing software and tools to streamline business processes. While technology plays a key role in enabling the displacement of legacy delivery models with technology-enabled services doppelgangers, the trend itself is not fundamentally about technology. Rather, the trend toward technology-enabled services is driven by customer demand for a better delivery model. Some employees of your business use the software to get their jobs done, but the main users are your customers and using your software is an essential aspect of the service you provide them.
Operational Simplicity
Accelerated Time to Benefit
Anywhere, Anytime Accessibility
Easy scalability of your business
Integrate all your data into one place
Create consistent customer experience
Our services help clients around the world transform and manage functional and industry-specific processes to achieve greater productivity and efficiencies. We have consistently designed, developed and augmented intense process solutions supporting and adding value to numerous client projects. Our services rely on AI, process automation and advanced analytics to help deliver higher-quality processes at lower cost with less risk.
“Usually KG’s evaluation and scoring of agents is spot on. We can always depend on them for providing accurate feedback that supports delivery of exceptional customer service and experience. I am happy and confident when I look at KG's CFQ”
Kamille Spence-McNicholWe have been working with KG for a number of years and would highly recommend them for all levels of recruitment outsourcing support. They have been successful in finding and engaging talent for us in the US, Europe and Asia and are considered a valuable partner to our in-house talent acquisition team.
Matthew StedmanThe team at KG is a reliable asset and extension of our recruitment function. They are great at surfacing passive talent for niche roles and are able to represent our brand well as an extension of our Talent Acquisition function. KG can quickly adapt and adjust searches as business needs shift and their responsiveness is unmatched. I would highly recommend the KG team to give your team a boost!
Tiffany A. IrvingIt is a pleasure working with KGiSL this entire year, they have always been open and very detailed in calibrations and continues to increase sales through the integrated systems. Looking forward to working with them next year!
Regla FarrayKGiSL was one of the first vendors that was on boarded for our team in Coimbatore. From then to having become a strategic partner, the journey has been fruitful for our company. They have a good understanding of our culture and are able to gauge the right fit for the requirements in a quick turnaround time to meet our demands. They are our committed partners and we see that in all our interactions.
Reona RajanWorking with KG is seamless; they operate as members of our recruiting team. KG provides a consistent flow of candidates regardless of the difficulty of the skill set we are searching for, or the lack of feedback on submitted candidates. I enjoy working with them and look forward to continuing our relationship.
David WrightWe utilized KG services including medical records management, back-office, call center operations, and S/W development for the past twenty years. The teams’ deliverables were outstanding and the cost supported our financial objectives. I have personally referred KG to many other business colleagues and their experience has been similar. I strongly recommend KG to all businesses.
Dr. Steven L. Mandell, DBA, JDPartnering with KG has resulted in accolades from patients, management, and our shareholders. KG team leverages its resources to support and drive success in all their client initiatives. Having worked with multiple vendor call centers, the primary distinction between them and KG is: KG completes all requests with 100% attention to details and on-time without exceptions. I recommend and strongly encourage any company looking to near or off-shore work to partner with KG. Your success will be guaranteed.
Matthew DorseyKGiSL delivers an all-encompassing solution to Malaysian drone inspection company