A leading manufacturer firm transforms invoicing operations and compliance with KGiSL’s e-Invoicing solution 

What our customer encountered?

Our customer, a prominent global manufacturing firm based in Malaysia, encountered several challenges in their invoicing process, including: 

  • Manual invoicing processes
  • Data integration from multiple sources
  • Compliance with local regulations

The challenges resulted in:

  • Inefficiencies in invoice processing
  • Difficulty consolidating and uploading data
  • Inability to define new rules and derive new fields effectively
  • Lack of transparency in error response from LHDN
  • Concerns over data security and reliability of customer support

What our customer needed?

The customer needed an automated invoicing solution that offered flexible data integration, efficient data consolidation, rule definition capabilities, transparent error responses, proven data security, and reliable customer support. 

The Solution

Implemented KGISL’s e-invoicing solution, which offered flexible integration with data from multiple sources, simplifying data consolidation and uploads. The platform supported the definition of new rules and the creation of additional fields. It also provided transparent on-screen error responses from LHDN, ensured robust data security with VAPT compliance, and delivered dependable customer support. 

What we delivered?

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An automated e-invoicing system tailored to the company’s requirements 

error-fix

Seamless integration with the existing ERP system 

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Comprehensive training for employees 

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Pilot testing and full deployment of the system 

Benefits to the customers

60% Improvement in efficiency by automating invoice processing tasks 

25% Reduction in operational costs associated with invoicing 

100% Compliance with tax regulations 

95% Reduction in invoicing errors 

cost

Enhanced customer experience 

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