The challenges resulted in:
- Talent shortages and turnover
- Project delays and overburdened teams
- Customer dissatisfaction
- Workspace constraints
- Elevated operational cost
- Skills gap and inefficiency
What our customer needed?
The client wanted to set up a scalable, cost-efficient dedicated offshore development center that offers continuous support, specialized expertise, and global coverage that can effectively address the challenges associated with project delivery, business continuity, system management, downtime, infrastructure, and customer support delays.
KGiSL conducted a thorough analysis and evaluation of the situation, subsequently formulating a professional proposal to establish a dedicated Offshore Development Center (ODC), meticulously tailored to meet the client’s specific requirements. This ODC acted as an extension of their existing operations and provided a range of solutions to overcome the existing difficulties.