Empowering a leading payment gateway provider with seamless automation & Malaysian e-Invoicing compliance

What our customer encountered?

Our customer, a leading payments gateway provider in Malaysia, faced several significant challenges in their invoicing process:

Manual Invoicing: The existing manual invoicing process led to frequent errors, delays, and inefficiencies.
Regulatory Compliance: They needed to comply with the Malaysian government’s e-Invoicing mandate. .
High Transaction Volume: Processing thousands of invoices monthly increased the risk of errors and delayed cash flows.
Cost of Operations: Manual processes required substantial labor resources, resulting in high operational costs.

The challenges resulted in:

Increased error rates and disputes in invoicing
Delays in processing and payment cycles
Higher operational costs due to labor-intensive processes
Risk of non-compliance with regulatory requirements

What our customer needed?

Our customer required a streamlined, automated invoicing system to minimize manual errors and delays. They needed a solution that ensure compliance with Malaysian e-invoicing regulations, a platform capable of managing high transaction volumes efficiently, and a way to reduce operational costs while enhancing cash flow.

The Solution

KGISL’s e-invoicing solution was seamlessly integrated with the customer’s existing ERP system. The solution was crafted to ensure full compliance with Malaysian e-invoicing regulations, guaranteeing adherence to regulatory standards. Leveraging a cloud-based platform, it enabled real-time tracking and management of invoices from any location. The system was also customized to efficiently manage high transaction volumes and included features such as automated reminders and reconciliation to enhance and streamline the invoicing process.