The users at this semiconductor manufacturing organization were overwhelmed by the number of invoices that they had to process on a daily basis. Adding to this complexity was varying formats and forms.
- The users had to process around 1500 invoices that they receive from over 300 suppliers, every day
- The invoices were all in different formats, uses different terminologies, and has varied details
- On an average each invoice document spans across 2 to 3 pages of scanned PDF.
The task of verifying and keying into the ERP application was done manually by a large team of data entry operators. The work by them caused huge delays and data entry errors were not avoidable.