The UAE government mandated the Unemployment Insurance scheme in a form of insurance/social security that benefits Emiratis and residents working in the federal and private sectors. The scheme is to provide financial support upon job loss on termination by their employers. The financial support will be given in exchange of an insurance premium paid by the employee during their employment. The employee may choose to pay the premium on a monthly, quarterly, half-yearly or on an annual basis
The scheme applies to all workers in the private and federal sector except:
The UAE government was on a tight deadline to pilot the scheme in January 2023. The portal was targeted to be pushed live in 03 months’ time. The client had minimal time to evaluate technology partners hence, the solution development was simultaneously granted to two technology partners including KGiSL. The solution that will be delivered on-time, ticking all the requirements will be taken LIVE. The target was to cover 75 lac policies in 03 months.
The project kick started in October 2022 with a mandate to go live by January 2023. The blend of KGiSL’s 25+ years of insurance expertise along with in-house domain experts and techno-functional professionals went on a true agile model for a super-fast development of the portal. The complete portal ticking all the requirements from the client built on the latest future proof technology was pushed for UAT in December 2022.
Post extensive testing of the portal, the project was awarded to KGiSL, and the Involuntary Loss of Employment (ILOE) portal was pushed live for piloting in January 2023. Additionally, the portal was equipped with KGiSL’s state-of-the-art analytical and reporting engine for better operational efficiency and customer experience.
Online
Mobile App
Short Messaging Services (SMS)
Kiosks
Banks
Exchange Houses
Call centres
Businessman Service Centres