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Empathizing Customers

A confluence of business, technology, and human empathy

Get Your Workforce Ready for The Future

With a purpose to understand customers in all breadth and depth and help them reimagine process, modernize technology, and enrich customer experience.

Services for the future

Re-aligning enterprise IT operations and services with a purpose to scale, align and adapt to the future.

Success Stories

The tales that narrate how we partnered with enterprises that made a world of difference

  • How A Leading Insurer Elevated Customer Experience & Increased ROI Through Digital Engagement Customer Portal
    Insurance
    How A Leading Insurer Elevated Customer Experience & Increased ROI Through Digital Engagement Customer Portal
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  • How a world class life solved the impact of not having a productive agency system?
    Insurance
    How a world class life solved the impact of not having a productive agency system?
    Read Full Story
  • How insurers can do more to delight their customers and also save on costs?
    Insurance
    How insurers can do more to delight their customers and also save on costs?
    Read Full Story
  • How a leading Takaful Company addressed
    Digital solutions Insurance
    How a leading Takaful Company addressed
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  • Chatbots help insurers to eliminate paper based and time consuming process
    Digital solutions Insurance
    Chatbots help insurers to eliminate paper based and time consuming process
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  • Enhance customer engagement and satisfaction using Conversational AI bots
    Digital solutions Banking
    Enhance customer engagement and satisfaction using Conversational AI bots
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  • Securities services get a robot-speed boost 
    Intelligent automation Capital Market
    Securities services get a robot-speed boost 
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  • Digital bots help life insurer reduce onboarding application processing TAT  by 50%
    Intelligent automation Insurance
    Digital bots help life insurer reduce onboarding application processing TAT by 50%
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  • Fraud Detection
    Intelligent automation Insurance
    Fraud Detection
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  • Invoice Processing using ML
    Intelligent automation Insurance
    Invoice Processing using ML
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  • Business from motor Third Party Claimants
    Intelligent automation Insurance
    Business from motor Third Party Claimants
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  • Insurance Customer Payment Reconciliation
    Intelligent automation Insurance
    Insurance Customer Payment Reconciliation
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  • Point of Sale System
    Digital solutions Insurance
    Point of Sale System
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  • End to End Automation – General Insurance Solutions
    Digital solutions Insurance
    End to End Automation – General Insurance Solutions
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  • Insurance Point of Sale
    Digital solutions Insurance
    Insurance Point of Sale
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  • Claims Management
    Digital solutions Insurance
    Claims Management
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  • Intelligent Automation using OCR for OEM invoice processing
    Intelligent automation Manufacturing
    Intelligent Automation using OCR for OEM invoice processing
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  • Automation of defect reporting helped in quicker replacements
    Intelligent automation Manufacturing
    Automation of defect reporting helped in quicker replacements
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  • Automation of PR & PO process for Reimbursement Transaction
    Intelligent automation Manufacturing
    Automation of PR & PO process for Reimbursement Transaction
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  • Special Mentioned Accounts
    Intelligent automation Banking
    Special Mentioned Accounts
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  • Claim Reconciliation (ONUS Claims)
    Intelligent automation Banking
    Claim Reconciliation (ONUS Claims)
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  • CRILC verification – current A/C opening
    Intelligent automation Banking
    CRILC verification – current A/C opening
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  • Verification of Loan Applications Documents
    Intelligent automation Banking
    Verification of Loan Applications Documents
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  • Staff Augmentation
    Intelligent automation
    Staff Augmentation
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  • Custom Projects
    Intelligent automation
    Custom Projects
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  • Help Desk
    Intelligent automation
    Help Desk
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  • Centre of Excellence (CoE) Support & Maintenance
    Intelligent automation
    Centre of Excellence (CoE) Support & Maintenance
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  • Invoice Processing
    Intelligent automation
    Invoice Processing
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  • Creation of SOA & SOS Statements
    Intelligent automation
    Creation of SOA & SOS Statements
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  • Supply Chain Management
    Intelligent automation
    Supply Chain Management
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GLOBAL REACHEmpowering Innovation and Digitization

KGiSL is a BFSI centric multiproduct Enterprise Software company focused on Banking, Insurance, Capital Markets, & Wealth Management segments. KGiSL by roots believe in being empathetic to our customers and their requirements and offering products and services that deliver incremental business outcome. Harnessing the power of Machine Learning (ML), Artificial Intelligence (AI), Analytics and Cloud to empower our clients through our products and deliver a Next-Generation Customer Experience.

About KGiSL

25
years
of Delivering Outcomes

1600
Professionals
serving customers worldwide

270
+
Clients
from Fortune 500 Companies

7
+
Operating Countries

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